4:05 p.m. PT: Magic Online is now online again after this unplanned downtime.
2:35 p.m. PT: We have restored functionality for WER and the store and event locator. The issue affecting our systems has been resolved. We are in the process of bringing Magic Online back up. The current ETA for Magic Online is 3:45 p.m. Pacific.
Today, Friday, October 17, 2014, Wizards of the Coast is experiencing issues affecting our database servers. These issues affect Magic systems such as Magic Online as well as our other systems, such as Wizards Event Reporter and the Store and Event Locator.
As of 12 noon PT we believe we have identified the problems causing these issues and are working diligently to restore our systems to full functionality. Currently we believe we will have these issues resolved prior to the start of Grand Prix Los Angeles.
More updates to come.
Retailers, if you have questions about how to run your events during this WER downtime please check your email or check the WPN site for information from the WPN team, or contact Retail Support at wpn.wizards.com/contact us.