Statement Regarding GP Charlotte Tournament Issues

Posted in Event Coverage on May 21, 2016

By Helene Bergeot

Hélène Bergeot started her career with Wizards of the Coast in France in December, 1995; afterwards, she spent a few years in the European headquarters based in Belgium and eventually relocated to the Renton office. She is currently the director of organized play and trade marketing.


Beginning at the start of Round 4 of Grand Prix Charlotte, a data corruption issue occurred with Wizards Large Event Tournament Reporter, the tournament software used to run our Grand Prix. As a result, players were paired randomly rather than according to their Swiss records thus far in the tournament.

Star City Games worked with us to attempt to find a fix to the solution, but no workable solution was found until after Round 4. While working on this fix, Star City Games held the tournament for close to three hours at our request, in an attempt to get the Grand Prix back on track. While this allowed us to avoid needing to randomly pair all rounds for the remainder of Day 1, it caused a very large tournament delay, which placed an undue burden on the players and Star City Games.

Wizards of the Coast apologizes to all affected. We would like to thank both Grand Prix Charlotte players and Star City Games staff for their patience and understanding as we worked with them to resolve the issue. We are working with Star City Games to help cover the costs of the free 3-Day Infinite Challenge badges that were offered to all players who dropped from the Main Event today.

Latest Event Coverage Articles

2018 Magic Online Championship

May 19, 2019

2018 Magic Online Championship Final Standings by, Wizards of the Coast

Place Name Record Prize 1 Mattia Oneto 11-5 $40,000 2 Kenji Egashira 10-4 $20,000 3 Marcio Carvalho 11-3 $10,000 4 Barnardo Torres 11-3 ...

Learn More

Articles

Articles

Event Coverage Archive

Consult the archives for more articles!

See All

We use cookies on this site to personalize content and ads, provide social media features and analyze web traffic. By clicking YES, you are consenting for us to set cookies. (Learn more about cookies)

No, I want to find out more