Magic Online's News and Help Resources

Posted in 文章 on 2013年 12月 8日

By Wizards of the Coast

There's a lot of news and information about Magic Online each week. There are new event schedules, regular updates, streaming videos, new set releases and more. You can keep up with all things Magic Online using this list of key information sources to stay in-the-know!

In this article:


Newsletter and Sign-up
The Magic Online Newsletter contains a wealth of personalized information you can't find anywhere else. Published monthly, the newsletter is a quick snapshot of your Magic Online history, and a top news and announcements list of info you shouldn't miss.
In each issue you'll find personalized stats, such as:
  • A lifetime total of booster packs you've won
  • MOPR promo cards you've earned through both store and event activity
  • Current MOCS season qualifier points
  • A personalized factoid

The factoid is a very cool feature that gives you a look at your play habits and choices from a data perspective. For example, a recent factoid listed your three most underdrafted common cards from Magic 2014. These factoids might surprise you, or even inspire new thinking or suggest new strategies.

How to Sign-Up for the Newsletter
If you don't get the newsletter but want to start receiving it, opting-in is easy.
Current Magic Online Client Mailing List Opt-In
  1. Log into the Magic Online client.
  2. At the bottom of the client window, click Menu.
  3. In the menu, select Settings and then Personal Settings.
  4. In the new window, find the "Mailing List Opt-In" checkbox. Click on the box and an "X" will appear.


Wide Beta Client Mailing List Opt-In

  1. Log into the Magic Online Wide Beta Client.
  2. Click on Account in the top navigation bar.
  3. Click Policy Agreements, the last item in the left Settings menu.
  4. Select the radio button for "Yes, send me special offers."


And that's it! You're on the mailing list for the newsletter. Keep in mind, if you want to receive the forthcoming October issue--scheduled to be published on Thursday, October 17, you'll need to opt-in by the end of the day Tuesday, October 15!

Note that we protect our players' contact information--Wizards of the Coast does not share your info with companies beyond Hasbro and its subsidiaries and affiliates. If you would like more information, please read our privacy policy.

We have plans to expand content in the future newsletters, so don't miss out!

Every Monday we publish a new article on This is where you will find all the details and schedules for big events, like the upcoming Face the Hydra Challenge and the Theros Championships.

From time to time, a member of the Magic Online R&D team will stop by and take us behind-the-scenes to explain an aspect of the huge system that is Magic Online. Most recently, Jon Loucks offered a look at the some of the processes and challenges the team tackled while bringing the new card set Theros to Magic Online.

You're also going to find articles on the future of Magic Online here, too. We're always working on Magic Online, squashing bugs, providing live support in-game, and participating in events alongside players (check out this year's Community Cup as an example). But we're also mapping out the future of Magic Online, assessing the big picture--the familiar places we've been, and the envelope-pushing places we want to go. For example, Chris Kiritz recently brought us up-to-speed on the status of the Wide Beta Client, including the important move to bring in external resources to help address game stability, plans for Magic Online leagues, and a look ahead to the official release and change over to the new client.

If you're looking for a weekly digest of what's happening in Magic Online, the Magic Online Announcements on the new community site is the one-stop-shop you need. It collects upcoming event info, Magic Online Store product changes and new set releases, and changes to the Banned and Restricted List. You'll also learn about the next promo cards for Magic Online Championship Series (MOCS) seasons, Magic Online Player Rewards(MOPR) and Thursday Night Magic Online (TNMO). For example, the new promo card for MOCS Season 11, Scrubland, and the October MORP promo cards, Sylvan Caryatid and Nighthowler were revealed in the September 24 announcements.

One of the valuable pieces of information you'll find in the Weekly Announcements is downtime and release notes for Magic Online and its clients. When bugs are fixed, or if there are issues we're currently working on, these can be found here. Use the Wednesday downtime notes to plan ahead for extended downtimes and possible client updates that requires a download.

The Magic: The Gathering community site, where the Weekly Announcements live, is also a great resource for players. You'll find a variety of topics being discussed, and it's a great place to engage with other players outside of a competitive match.

In-Client Announcements

If you're in a rush to get playing, you can still get news about Magic Online on your way to your next game. When you first log in, you'll find a list of brief announcements that will give you a snapshot of what's happening. These change regularly and include reminders about events happening over the next couple of days, new releases, and links to the week's articles and announcements.

In-client announcements (current client)


In-client announcements (Wide Beta Client)

The Event Calendar will be one of your most useful resources for Magic Online . In one convenient place, you'll find:

  • A master calendar of upcoming Magic Online events and important dates
  • Daily Events schedule
  • Magic Online Championship Series (MOCS) schedule
  • Prize rotation information
  • Card set redemption dates
  • Magic Online Player Rewards (MOPR) dates and promo cards
  • Thursday Night Magic Online (TNMO) dates and formats


We have been steadily adding to and creating new resources that players can use to help them play Magic Online.

If you're new to Magic Online, you'll find the Learn to Play Magic Online page useful. We have several video tutorials:

  • An overview of Magic Online and the game client
  • How to find games with other players
  • Managing your card collection and building decks
  • Trading cards with other players
  • The ins-and-outs of tournament play

And there's more to come.


The Knowledge Base (also called the KB) is a Customer Service hub where you can:

  • Find FAQs and information about the game and client
  • Check out the Wide Beta Client KB that will walk you through using the new Wide Beta Client
  • Contact Customer Support through email


Of course, whenever you need help you can always contact customer support. We have in-game assistance, available 24-hours a day, 7 days a week--just look for the "Chat with Support" room in Magic Online and our friendly Online Response Crew (also known as ORCs) will help you out. You can also contact the Game Support team by visiting

#MTGO Social Media & Video Streaming

Magic Online is on social media. Our Twitter account is @magiconline. Here, you can get news when we post it right away, and engage with the Twitter-verse's Magic Online players.

Follow these Magic Online people:


Magic live events are exciting, and they're great places to learn strategies from other players. If you can't attend a live event you can still watch events on our Magic channel. Here you will find both Magic face-to-face games as well as Magic Online games. Tune in for the Face the Hydra Challenge Finals to see players compete against the Hydra competitor, controlled by members of the R&D team!

There's always something exciting happening in Magic Online, and using this list you won't miss a thing!