What Is the Magic Online Bug Blog?
Beginning with this week, we're combining the Bug Blog and the Known Issues list into one resource that will post to MTGO.com every other Thursday.
The “Bug Blog” is a running list of updates, alongside a list of Magic Online known issues. Here you’ll find a list of emergent new issues, details around issue statuses when applicable, known issue workarounds, a running tally of known issues updates, as well as the full Known Issues List.
Want to find out when something was fixed? Check out the new Fixed Known Issues Archive.
Expect the next Bug Blog on Thursday, May 21!
Quick Links
- Known Issues List Updates
- Temporary Workarounds for Known Issues
- Known Issues List
- Fixed Known Issues Archive
- Download Magic Online
Known Issues List Updates
In this edition of the Bug Blog, players can find a list of the fixes that went out in the Wednesday, May 6, Magic Online deployment. We've also added several new known issues, and one temporary workaround, which can be found in the below change log.
The Known Issues List has been updated to reflect these changes, so refer to that for the most up-to-date statuses on Magic Online known issues. If you want to see the history of fixed known issues, refer to the archive.
Newly Added Known Issues as of Thursday, May 7
Game Play
- Duel Scene | Discard spells won't force a player to discard if that player has only one card in hand and that card is a spell with Delve.
Client
- Collection | When "Show Non-Foils" is selected, using the "Add All But 4" to a player's active binder might put a foil copy of the selected card into the player's binder.
- Duel Scene | When a flip card receives counters, the counters appear upside down when the card is flipped.
- Trade | If you open a booster pack that is in your active trade binder, attempting to trade a different booster pack from the same set cancels the trade. Logging out and then back in will correct this issue.
- TPR | Paladin en-Vec uses the art from Shield Mate.
Server
- Events | In events where multiple players drop, sometimes two players will play each other twice. Similarly, players will sometimes receive multiple byes in one event.
Fixed During the Wednesday, May 6 Magic Online Client Update
Game Play
- TPR | Deadshot no longer allows a player to target the same creature twice.
Client
- General | We fixed a crash that occasionally occurred when a player tried to close Magic Online and then clicked elsewhere.
Server
- Account Creation | Some players who activated their account for the first time were not receiving the welcome email.
- Account Creation | The error message that displays if you leave the account creation screen idle too long before submitting your information was incorrect.
- Duel Scene | The correct player was not given the choice of playing or drawing after a tie in game 2 or 3.
Temporary Workarounds for Known Issues
We're hard at work on whittling down the Known Issues List. In the meantime, we've found temporary solutions that may help alleviate certain problems that players are experiencing. Refer to the table below to see if there is a suggested temporary workaround for an issue that you are experiencing.
Game Play
| Issue Description | Temporary Workaround |
|
General | Umezawa's Jitte counters are obscured by the equipped creature. |
Players can use card zoom or the preview pane to determine the number of counters. |
Client
| Issue Description | Temporary Workaround |
|
General | Players can experience memory leaks in some situations. |
Restarting the client can temporarily resolve these issues. |
|
Collection | Certain preconstructed decks do not create decklists upon opening them. |
If you are experiencing this issue with a preconstructed deck, locate the product within the Card Set Archive to download the decklist directly. |
|
Collection | Dragging or adding a large number of cards to a deck or trade binder causes Magic Online to freeze while processing, resulting in a "Main Navigation is Not Responding" error. |
While the client is not responsive, waiting several minutes will allow the process to complete. Using the error dialog to close the client will cancel the transaction. |
|
Duel Scene | Cancellation message appears if user does not return to play lobby after a duel has concluded. |
When you finish playing in an event, please close the Event Details window. If this window remains open in the background, within minutes it will incorrectly display an error message indicating that the event has been canceled with your entry option returned. We are currently working on a fix for this issue. |
|
Duel Scene | Land can visually appear tapped at the start of a turn if a player unmorphs a creature during their opponent's end step. |
The issue is visual only and clicking the tapped lands will add mana to the mana pool correctly. |
|
Sideboard Issues:
|
These issues seem to be tied to the player's computer going to sleep during deckbuilding. Making it so that your computer does not go into hibernation may alleviate these issues if you're experiencing them. |
|
Store | Updating billing and shipping information during the checkout process can have inconsistent results. |
Players who update from the Account Settings page should not have issues. |
|
Trade | If you open a booster pack that is in your active trade binder, attempting to trade a different booster pack from the same set cancels the trade. |
Logging out and then back in will correct this issue. |
Server
| Issue Description | Temporary Workaround |
|
Duel Scene | Both players show as waiting for opponent, one player times out. |
If you suspect this is happening to you, logging out and back in may resolve the problem. |
Known Issues List
The following are a list of known issues on Magic Online. Our goal with the known issues list is to give players insight into what we're working on, as well as helping players avoid problematic bugs and performance issues.
Please note, this is not a comprehensive list of known issues, simply the ones that we feel players are most likely to encounter. These issues are also not sorted in any particular order, aside from their category. While the list below is not sorted by priority or projected fix date, bugs and performance issues listed as "scheduled" have a scheduled fix in the near future—this status is subject to change.
| Game Play Known Issues |
| CHK | Conceding while looking at cards with Sensei's Divining Top reveals cards to opponent. |
| Duel Scene | Atarka's Command's first mode doesn't appear in the Effect zone after it resolves. |
| Duel Scene | Colorless mana autoconsumed before special mana (e.g. from Cavern of Souls and Mishra's Workshop). |
| Duel Scene | Discard spells won't force a player to discard if that player has only one card in hand and that card is a spell with Delve. |
| Duel Scene | The "Reveal a Dragon" mechanic does not add blue rules text mentioning a dragon has been revealed. |
| Duel Scene | The "Reveal a Dragon" mechanic does not mention a dragon has been revealed in the Game Log. |
| Duel Scene | Mana generated from Crucible of the Spirit Dragon must be added to the pool before you cast a Dragon spell. |
| Duel Scene | When affects like Parallax Wave and Exhume end and creatures return to the battlefield, if one of those creatures was a Containment Priest then all other creatures are Exiled. |
| General | Destroying a Song of the Dryads enchanting control-change Auras doesn't cause control of the creature to revert back to its owner. |
| General | When the "No Possible Play: Yield All" function is active, tapping Mishra's Workshop when it's the only land you control will automatically end your turn even if you can spend the mana created. |
| General | Umezawa's Jitte counters are obscured by the equipped creature. |
| Game Play Known Issues, with Scheduled Fix |
| No bugs currently scheduled for a fix. |
| Fixed Game Play Known Issues |
| TPR | Deadshot no longer allows a player to target the same creature twice. —fixed 5/6 |
| Client Known Issues |
| Account | A player's game history currently shows all matches they have watched, in additional to two-player matches they have played. |
| Account | Multiplayer matches do not appear in game history. |
| Chat | The buddies list in the chat details does not sort properly, nor does it scroll properly. |
| Chat | The view location in the game log or chat can become stuck and requires players to manually scroll to see latest entries. |
| Chat | Viewing event details or joining tournaments causes chat windows that are docked in the Duel Scene to become undocked. |
| Collection | Adding "All but 4" can have inconsistent results depending on the version of cards in the player's collection. |
| Collection | Adding untradeable objects to trade binders doesn't always trigger the correct messaging. |
| Collection | Certain preconstructed decks do not create decklists upon opening them. |
| Collection | Double-clicking cards quickly to add or remove them to or from a deck or binder can result in some of the clicks not being registered. |
| Collection | Dragging or adding a large number of cards to a deck or trade binder causes Magic Online to freeze while processing resulting in a "Main Navigation is Not Responding" error. While the client is not responsive, waiting several minutes will allow the process to complete. Using the error dialog to close the client will cancel the transaction. |
| Collection | Legacy Tribal Wars format does not correctly account for changeling creature type. |
| Collection | Opening premade decks does not always deliver a decklist. |
| Collection | Split cards to not sort correctly in collection. |
| Collection | When attempting to add a combination of collected and uncollected cards to a trade binder, the entire add transaction either fails or works inconsistently. |
| Collection | When "Show Non-Foils" is selected, using the "Add All But 4" to a player's active binder might put a foil copy of the selected card into the player's binder. |
| Duel Scene | Opening hand is dimmed when determining mulligans |
| Duel Scene | When a flip card receives counters, the counters appear upside down when the card is flipped. |
| Events | Dragging and dropping during drafting or deck building does not always work consistently. |
| Duel Scene | Black Game Screen After Sideboarding. |
| Duel Scene | Cancellation message appears if user does not return to play lobby after a duel has concluded. |
| Duel Scene | Challenging a player directly does not allow the player to set Wins Per Match or Match Clock options. |
| Duel Scene | Changes to the Library display during a match are not always remembered between matches. |
| Duel Scene | Hotkeys for "always yes to this" and "always yield to this" don't work. |
| Duel Scene | Land can visually appear tapped at the start of a turn if a player unmorphs a creature during their opponent's end step. The issue is visual only and clicking the tapped lands will add mana to the mana pool correctly. |
| Duel Scene | Several targeting and associations visuals are incorrect or missing. |
| General | Magic Online uses the player's system clock in some circumstances, which can cause issues with presenting the incorrect time in certain scene to players. |
| General | Players can experience memory leaks in some situations. Restarting the client can temporarily resolve these issues. |
| Limited Scene | "New product" message from Draft and Sealed Events currently appears at the end of an event. This needs to be movied prior to deckbuilding. |
| Multiplayer | Dropping out of a game does not concede the game if the player is not the first one to drop out. |
| Multiplayer | Multiplayer Duel Scene has several issues based on using an older version of the Duel Scene window. These issues will be addressed with a multiplayer Duel Scene overhaul. |
| Multiplayer | Multiplayer matches do not show up in a player's Game History. |
| Play Lobby | Clicking the Play button in an event lobby does not take the player to the next available tournament. |
| Play Lobby | Occasionally filtering the Play Lobby results in games or events from another channel being displayed. |
| Prize Window | Prize Window sometimes displays incorrect booster quantity. |
| Sideboard | Extra cards are sometimes added to a player's deck in addition to their choices when sideboarding. |
| Sideboard | User is able to visually duplicate cards in deck by rapidly dragging and dropping during Sideboarding. |
| Store | Typing more than 3 digits in the quantity fields for product can have inconsistent results when those product are added to the cart. |
| Store | Updating billing and shipping information during the checkout process can have inconsistent results. Players who update from the Account Settings page should not have issues. |
| TPR | Paladin en-Vec uses the art from Shield Mate. |
| Trade | Both players clicking Submit at the exact same time in a trade can cause the trade to be cancelled. |
| Trade | Clicking on the empty space in the Will Receive area does not deselect cards in that area. |
| Trade | If you accept a trade request after the trade request has been canceled, the client requires a restart before you can accept trade requests again. |
| Trade | If you open a booster pack that is in your active trade binder, attempting to trade a different booster pack from the same set cancels the trade. Logging out and then back in will correct this issue. |
| Trade | Not all trade setting are remembered between trades and/or logins. |
| Trade | Occasionally when using the Search Tool to filter a players collection, players will incorrectly receive list of cards that are unavailable when they are actually available. |
| Trade | Switching back and forth between large trade binders can cause a crash in some situations. |
| Trade | The Search Tool is not present in the Other Products tab of a trade. |
| Trade | Using Shift + Click to select a group of cards only selects cards that are visible in the matches pane. |
| Client Known Issues, with Scheduled Fix |
| TPR | The Tempest Remastered Cardset is set to be hidden if unowned. If a player owns no Tempest Remastered cards, the Tempest Remastered filter cannot be selected as a possible format, even if the player has the quantity filter set to 0. Because of this issue, a player who doesn't own any TPR cards cannot place any of those cards in their wishlist. —scheduled 5/27 |
| Fixed Client Known Issues |
| General | We fixed a crash that occasionally occurred when a player tried to close Magic Online and then clicked elsewhere. —fixed 5/6 |
| Server Known Issues |
| Duel Scene | Both players show as waiting for opponent, one player times out. |
| Events | In events where multiple players drop, sometimes two players will play each other twice. Similarly, players will sometimes receive multiple byes in one event. |
| Server Known Issues, with Scheduled Fix |
| No bugs currently scheduled for a fix |
| Fixed Server Known Issues |
| Account Creation | Some players who activated their account for the first time were not receiving the welcome email. —fixed 5/6 |
| Account Creation | The error message that displays if you leave the account creation screen idle too long before submitting your information was incorrect. —fixed 5/6 |
| Duel Scene | The correct player was not given the choice of playing or drawing after a tie in game 2 or 3. —fixed 5/6 |