MTG Arena FAQ
Q. When does the Open Beta Start?
A. The Open Beta is scheduled to start September 27th, 2018 at 1:00PM PT/20:00 UTC.
Q. What’s the difference between Closed Beta and Open Beta?
A. Now that we're in Open Beta, you will no longer need an Access Code in order to participate - Magic: The Gathering Arena is now available and free to download for everyone! With the Open Beta, we've also included some major updates to the game in addition to the improvements we made throughout the Closed Beta period. You can read about them, here.
Q. If I participated in the Closed Beta, can I use the same account for Open Beta?
A. Yes, you will be able to log in with the same email and password. Please note that as part of the move to Open Beta, we will be transitioning all current Closed Beta players to our new system, Wizards Account. You will be prompted to confirm some information the first time you log in, and as part of this you will also be able to update your username if you so desire.
As a reminder, we will be performing a wipe at the end of the Closed Beta:
- All cards in a player's collection
- All created and saved player decks
- All player ranking
- All player gold
- All player-earned gems (these are gems rewarded from events like Quick Draft and Competitive Draft)
- All player quest progression
Paid gems, bundles, and cards redeemed from the New Zealand code test will be awarded back to a player's account.
Q. If I participated in the Closed Beta, do I need to redownload Magic: The Gathering Arena?
A. No. You will still be able to use the same Launcher you did during Closed Beta, though you will need to download any Open Beta specific updates.
Q. Can I pre-load the Magic: The Gathering Arena?
A. Yes! You can download the client by selecting the "Pre-Download" option on the Magic: The Gathering Arena website. Please note that you may need to download any Open Beta specific updates.
Q. Will there be another account wipe at the end of Open Beta?
A. There are currently no plans to perform another wipe at the end of Open Beta. General (Basic Info RE: MTG Arena)
Q. What is Magic: The Gathering Arena?
A. Magic: The Gathering Arena is free-to-download, authentic Magic, reborn digitally for gamers, fans, streamers, and content producers. Play the game you love with all the depth, rules, and choices fans love, plus the striking and easy-to-understand visuals.
Q. Do I need to know how to play Magic: The Gathering in order to play Arena?
A. No, you don't (although having a basic understanding will help you out). An in-game new player tutorial will teach you the fundamentals of how to play Magic, and completing it will award you decks to play with, as well as gold to participate in the events.
Q. On what platforms is Magic: The Gathering Arena available?
A. Magic: The Gathering Arena is currently available for Windows PC.
Q. What are the system requirements to playing Magic: The Gathering Arena?
A. Minimum Requirements:
Processor: AMD Athlon 64 X2 Dual Core 5600+ or Equivalent
Graphics Card: GeForce GTX 8800 or Equivalent
RAM: 2 GB
Operating System: Windows 7
Processor: Intel Core2 Quad Q9300 @ 2.50GHz
Graphics Card: GeForce GTX 560
RAM: 4 GB
Operating System: Windows 10
Q. Do I need an internet connection?
Q. How much does Magic: The Gathering Arena Cost?
A. MTG Arena will be available to download with no fee. Players looking to enhance their game experience will have the opportunity to do so through in-game purchases of gems, but purchases are not required to access the full depth of authentic Magic gameplay.
Q. What languages is Magic: The Gathering Arena available in?
A. Currently, Magic: The Gathering Arena is available in English, Spanish, French, German, Italian and Brazilian Portuguese. We'll be looking at adding additional languages in the future.
Q. What’s the difference between “Gold” and “Gems”?
A. Gold is earned by playing and completing in-game quests, winning matches, and participating in special events. Gems can be purchased in the store and can also be used to purchase packs and enter competitive tournaments. Gems can also be unlocked in limited amounts as rewards from certain in-game free-to-play events.
Q. What payment methods are accepted?
A. Visa, MasterCard, and PayPal are currently accepted. Prices will be shown in-game as either USD or Euro depending on your region.
Q. Who do I contact if I encounter issues when playing Magic: The Gathering Arena?
A. If you encounter any issues when playing Magic: The Gathering Arena, please Contact Support.
Q. I received a code for Arena in a physical pack of Magic: The Gathering cards. How do I redeem it?
A. If you receive an Arena code in in a physical Magic: The Gathering product, you can redeem it in the in-game store by selecting the "Redeem a Code" option. Terms and Conditions apply. Registration is required.
Q. What formats are supported in Magic: The Gathering Arena?
A. Standard Constructed, Sealed Deck, and Booster Draft are available to play in Magic: The Gathering Arena. Learn more about these event types. Magic: The Gathering Arena also hosts casual in-game events such as Pauper, Singleton, Momir, and Arena-specific events.
Q. What sets are currently available in Magic: The Gathering Arena?
A. All Standard legal sets are available in MTG Arena: Ixalan, Rivals of Ixalan, Dominaria, Core Set 2019, and Guilds of Ravnica.
Q. What about Kaladesh and Amonkhet block? Weren't those available during Closed Beta?
A. While those sets were available during the Closed Beta, with the fall set rotation they're no longer available for purchase in MTG Arena.
Q. When will new Magic: The Gathering sets be added to MTG Arena?
A. New sets for Arena will launch alongside their tabletop counterpart, allowing Arena to always be a full and current Magic experience.
Q. Will any gameplay content only be accessible by paying real-world money?
A. You will be able to play games of Magic and grow your collection without having to purchase and spend gems. Gems will be available to purchase for players who want to accelerate their collection. Gems can also be unlocked in limited amounts as rewards from certain in-game free-to-play events. We do host some events that can only be entered with gems, but these gems can be earned from other events.
Q. How do I earn Gold or Gems?
A. The game features two different kinds of currency - Gold and Gems. Gold is earned by playing and earning rewards. These rewards can be earned by completing in-game quests, winning matches, and participating in special game events. This Gold can be used to purchase packs and compete in certain game modes like Drafts or weekend events. Gems can be purchased in the store and can also be used to purchase packs and enter competitive tournaments.
Q. How much do gems cost?
A. Players can purchase gems with real-world money. Any gems purchased during the Closed Beta will be reimbursed to your account after a final wipe at the end of the Closed Beta. Why? Because we're going to test the paid economy during the Closed Beta as well. Gems can be purchased at the following amounts, all of which are in USD.
- 750 gems: $4.99
- 1,600 gems: $9.99
- 3,400 gems: $19.99
- 9,200 gems: $49.99
- 20,000 gems: $99.99
All players can also purchase our Welcome Bundle (limit one per account) for $4.99. It contains 2,500 gems and five booster packs from a Standard-legal set.
Please note: Purchased gems and the Welcome Bundle will be reimbursed as the respective in-game product of equivalent value—not as cash. Keep that in mind for your purchases.
Q. What can I purchase with gems?
A. In the Closed Beta, players can use gems to purchase event entries and packs. Players will still be able to unlock single packs for 1,000 gold.
Packs can be purchased at the following gem pricing:
- 600 gems: 3 packs
- 1,200 gems: 6 packs
- 3,000 gems: 15 packs
- 9,000 gems: 45 packs
- 18,000 gems: 90 packs
Q. Who do I contact if I encounter issues when playing Magic: The Gathering Arena?
A. If you experience any issues with your account or with playing Magic: The Gathering Arena please Contact Support.
Q. I have some feedback from the development team. Where can I share it?
A. If you have any feedback, feature requests, or simply want to join in on the discussion, head over to the official Magic: The Gathering Arena forums.